Customer letter of thanks

Customer letter of thanks

Japanese knotweed London

Japanese Knotweed Ltd was recently instructed to clear a mature stand of knotweed that was located in a narrow alleyway which runs between back to back houses in SW2 London. The knotweed had been identified in the summer and a herbicide treatment program was put in place to manage the problem.

In January 2016, Japanese Knotweed Ltd received instructions to clear the knotweed dead stems and compacted vegetation and debris from the narrow alleyway which measured just 1 metre wide and 8 metres long. The compacted knotweed roots and rhizomes and vegetation was approximately 1 metre in depth above ground level. The location of the clearance project was challenging as it required the removal of fence panels in order to gain access and all of the waste had to be carried through the property to a skip that was sited on the road in front of the property owner’s house. Great care was taken to protect the owner’s home using protective floor and wall coverings. All of the knotweed and compacted vegetation was successfully cleared from the alleyway and the fence panels were re-instated. The home owner was delighted with the outcome and sent an email of thanks with the following comments:

I am just writing to thank you for your work, and the work of your company in relation to the Japanese knotweed on the land adjacent to my property. Over the last 3 days the men from your company have carried out the work, filled up the skip, and removed the plants and associated soil.

I wanted to say that the three of them were a real credit to your company – They worked efficiently, carefully and considerately. They were especially respectful of the fact that I had taken time away from my office and agreed to let the soil and hardcore be carried through my home. They did everything to ensure the minimum level of inconvenience for me. They also tidied up today with exceptional thoroughness.

Many thanks. It is a relief and a pleasure to have careful, efficient contractors carry out work and I will, of course, recommend your company to anyone else.

Japanese Knotweed Ltd operates nationwide, and are ready to receive your enquiries and undertake site surveys and provide quotations for herbicide treatment programs, Japanese knotweed excavation and clearance quotes on request.

Call 0333 241 4413 or emailinfo@knotweed.co.uk for more information.

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